~~Over-the-counter (OTC) Account & Shipping Questions~~
- What do I need to log in to my account?
- What OTC benefit information can I access from the website?
- How do I print a product catalog?
- How do I change my shipping address after I place an order?
- Where can I find my available allowance?
- How do I check my order status online?
- Why can’t I find a product on the website that’s listed in the catalog?
- How can I use my OTC allowance?
- How long does it take for my order to get to me?
- How do I track my catalog orders?
- Is there a limit on the number of a single item I can order? (i.e. Is there a limit I can order on the exact same bottle of Tylenol?)
- What happens if I mail in an order on the last day of the calendar quarter?
- When does my OTC allowance reset?
- Can I return an OTC item I ordered?
- What happens if an item is damaged during shipment?
- What happens if I disenroll from my plan?