~~General Questions~~
- Can I use my allowance at a local pharmacy or anywhere else outside the over-the-counter (OTC) program?
- Do unused OTC allowances roll over to the following quarter?
- How many OTC orders can I place?
- Is there a limit on the number of items I can order in one order?
- Am I getting charged any additional fees for this benefit?
- Can I order more OTC products than my allowance will cover in a single order and cover the remaining charges myself?
~~Over-the-counter (OTC) Account & Shipping Questions~~
- What do I need to log in to my account?
- What OTC benefit information can I access from the website?
- How do I print a product catalog?
- How do I change my shipping address after I place an order?
- Where can I find my available allowance?
- How do I check my order status online?