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  1. BCBS TN - MA Catalog
  2. ~~General Questions~~

~~General Questions~~

  • Can I use my allowance at a local pharmacy or anywhere else outside the over-the-counter (OTC) program?
  • Do unused OTC allowances roll over to the following quarter?
  • How many OTC orders can I place?
  • Is there a limit on the number of items I can order in one order?
  • Am I getting charged any additional fees for this benefit?
  • Can I order more OTC products than my allowance will cover in a single order and cover the remaining charges myself?
  • Can I use my allowance for someone else or combine my allowance with someone else’s like a spouse, family member, or friend?
  • How many days does it take to receive an order?
  • Is there a shipping and handling charge?
  • Who can I contact if I have any additional questions?

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BlueCross BlueShield of Tennessee is a Qualified Health Plan issuer in the Health Insurance Marketplace.

H7917_25OTCFAQ_C (11/24)